Returns

Contact us through the shop Contact page within 14 days of delivery or pickup to request a return. Eligible items must be unused, unworn and unwashed, with attached tags and in the condition received; proof of purchase is required. Vintage and pre-owned items may show the condition and wear described in their listing. Clearly marked final-sale items, custom or commissioned work, gift cards, perishables and pierced earrings are not eligible for change-of-mind returns. These exceptions do not remove your rights for an incorrect, damaged or materially misdescribed item. Please contact us promptly with photographs if there is a problem; keep the item and packaging while we resolve it. Wait for return instructions before sending anything. Customers pay change-of-mind return postage; we cover reasonable approved return costs for our error or a qualifying damaged item. Original shipping is not refunded for change-of-mind returns. Approved refunds go to the original payment method after inspection; allow 5–10 business days after refund approval for your bank to post them. Exchanges depend on availability; many finds are one of a kind. Statutory rights are unaffected.